Multicap Your partner for a wireless future

Services & Training

As your Value Added partner for wireless solutions, we focus on knowledge.

We offer this know-how and many years of experience in all types of forms. A few examples are: troubleshooting, optimising and analysing the performance of your wireless network, Wi-Fi site survey, spectrum analysis path engineering for wireless links and of course also training and education. We offer these services also when you do not purchase or have not purchased the products from us.

Does your scanner have issues in some aisles? Does the Voice-over-WiFi call drop, stutter or sounds like one-way voice? Do your students complain they cannot log in?

We will help you solve these issues.

Connect

Since 1991, we aim to offer the best solutions. These are not only Wi-Fi solutions, but also dedicated licensed and unlicensed point-to-point, point-to-multipoint and 2G/3G/4G/5G solutions as well as wired networking for every topology and SD-WAN.

We also supply the required software (site survey, spectrum analysis, pro-active monitoring etc.) to install these solutions as professionally as possible.

We can also foresee (certification) training on these solutions and concepts

Locate & Protect

The locationing of persons and products has many facets. Ranging from the optimisation of followed routes or the maintenance policy to measure specific parameters such as load, temperature, humidity and running hours. The purpose is always to protect. Protect the people from agression, offer prompt and appropriate care, protect the investment or protect maintenance costs. Thanks to our customised solutions nothing is impossible!

The security of persons translates to alarm knobs or alert watches that can be used to get assistance, get help in case of agression or functions as a lone-worker alert.

We offer solutions over Wi-Fi, mobile networks, GPS, BLE and all possible combinations. We also work on UWB and visible light solutions.

Design & Optimize

You cannot build a house without a plan. A good network also requires an architectral view to design the network to the requirements. Defining these requirements, the different applications, usage etc can be challenging. We can design as a simulation, on-site survey or a hybrid approach. We also foresee validation survyes and can optimize your existing network to make the most out ofit. 

Monitoring and optimizing your network as you go and grow, is the only way to keep the user satisfaction high. This starts with user experience monitoring and SLA definitions. Being able to proactively change your setup and clearly measure the difference gives you actionable data and proof to will keep your network healthy over time.

Alert & Guide

Ensure that all your alarms (fire, nurse call, front door bell, burglar alarms, server down, alarm button, wandering detection, performance lower than specified, etc.) reach you and your available employees. Both during day and night, internally and externally and without unnecessarily inconveniencing passive people. We will ensure that every alarm is noticed and answered.

Receiving an alert is one thing. Making sure you know where the alarm originates from might be a different story. Our Guide solutions show you where the problem arises. This can be on a map with the present and past positions as well as following it in real-time or we can highlight the position in a space with adjuste light colours as well as guiding people to the right spot with dynamic light indicators. These can also be used for wayfinding to find the route to a hotel room, meeting room or a specific service in the hospital.