7SIGNAL 

Complete Visibility into the Digital User Experience

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A high-performing wireless network is about more than coverage, capacity, and infrastructure. Ultimately, network success is measured by the experience of the people who depend on it every day. 7SIGNAL enables organizations to see their network from the user's perspective and proactively ensure optimal performance.

By combining intelligent sensors, endpoint agents, and advanced analytics, 7SIGNAL delivers continuous visibility into Wi-Fi, network, and application performance. IT teams gain the insights needed to identify, isolate, and resolve issues before they impact users, productivity, or business operations.

Sapphire Eye™ – Continuous Monitoring of User Experience

Sapphire Eye uses dedicated sensors that continuously monitor wireless network performance around the clock. Acting as synthetic users, these sensors actively test connectivity, speed, latency, application responsiveness, and network availability across the environment. It can make the difference between all connection phases like association, (802.1x) authentication, DHCP, DNS and application delays.

Because monitoring is performed 24/7, IT teams can detect intermittent issues and performance degradation long before users begin submitting support tickets. The result is a more proactive approach to network management and a consistently better user experience.

Mobile Eye™ – Visibility Directly from User Devices

While Sapphire Eye monitors the network from fixed locations, Mobile Eye extends visibility directly to employee laptops and mobile devices.

This lightweight software agent captures valuable information about Wi-Fi connectivity, roaming performance, speed, application responsiveness, and overall user experience. By collecting real-world endpoint data, IT teams can quickly determine whether issues originate from the network, the device, the application, or external factors.

Mobile Eye significantly accelerates troubleshooting and helps IT teams resolve problems faster and more accurately.

It also provides an overview of the end device inventory and whether certain device make and models, OS version, chipset and driver version are showing more problems than others.

Eyeris™ – A Unified Platform for Actionable Insights

Eyeris serves as the centralized analytics and intelligence platform within the 7SIGNAL ecosystem. Data collected by Sapphire Eye sensors and Mobile Eye agents is consolidated into a single, powerful dashboard that provides complete visibility across the organization.

Through real-time monitoring, historical analysis, intelligent alerting, and detailed performance reporting, Eyeris enables IT teams to identify trends, pinpoint root causes, and proactively optimize network performance.

By correlating network metrics with actual user experience, Eyeris delivers insights that traditional monitoring solutions simply cannot provide.

EYERIS® AI, 7SIGNAL's native AI assistant operates as a virtual network engineer, delivering instant root cause analysis and impact analysis for wireless performance issues in natural language. There is also an integration with third-party LLMs like Claude, ChatGPT, and Microsoft Copilot.

Transforming IT Operations from Reactive to Proactive

7SIGNAL empowers organizations to move beyond reactive troubleshooting and toward continuous user experience assurance. By combining synthetic monitoring, endpoint analytics, and advanced intelligence in a single platform, IT teams gain unprecedented visibility into the health and performance of their wireless networks.

With 7SIGNAL, you don't just monitor your network—you continuously validate and optimize the digital experience of every user.

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